Managed IT

Building world-class IT infrastructures to grow your business comprehensive services, unparalleled support.

IT solutions can bring enormous benefits to businesses of any size, from start-ups to medium and enterprise-level organizations, so long as they function as intended. Technical issues can slow your business down and ultimately lead to negative outcomes and unplanned business expenses. As IT becomes a larger part of your company’s infrastructure, arm your team members with the tools they need to troubleshoot technical difficulties fast.

Our IT Support services allow businesses to integrate cost-effective IT systems with confidence. Our support team is available to help your business manage its IT Help Desk and maintain high levels of efficiency.

 

Why Hire an IT Services Firm?

By outsourcing IT services, you free up your staff (and yourself) for revenue-generating opportunities and the business of the business. And, you can tap on-demand talent, depth of experience, ample resources and huge economies of scale at a lower cost compared to doing it in-house.

Even the most stable and patched IT systems can develop problems that need to be addressed. If any part of your organization’s IT systems develop a problem, we'll know about it immediately, often before you do. We’ll remotely access your organization’s IT systems and initiate remote support to address the problem. If the IT system issue needs to be addressed onsite, All Covered offers emergency onsite response support.

 

IT Help Desk

The modern market moves fast, no matter the industry. Solutions like the All Covered Help Desk boost efficiency during office hours and field calls after your staff leaves for the night, but you still want to know you’re covered if your IT infrastructure ever malfunctions.

Support is available 24/7, including weekends and holidays, to help your organization’s employees with their IT support needs. When one of your employees has a question or needs help with a program or device, they’ll have immediate access to technical IT support.

If needed, our engineers will visit your organization to assess the problems and make system repairs.

 

Server and PC Management and Monitoring 24/7/365

We pro-actively update, back up and manage all of your computers and servers remotely. Every aspect of the network is monitored so issues can be detected before causing a problem.

 

IT Strategy

Our engineers can help guide your business through the abundance of emerging technologies at your disposal and help plan a strategy that makes the most of your IT budget while addressing current and future technology needs and supporting your organization’s goals.

 

Server Backup Solutions

Server crashes can affect any business. Our server backup solution uses an easy-to-deploy dedicated local appliance that incorporates local backup, cloud backup, and object-level exchange restore, and offers a local and cloud server business continuity option.

 

All Covered Client Portal

With All Covered's client portal, you can schedule visits, submit and track help tickets online, and access upcoming scheduled support, client services reports, network diagrams and proposals. It is also used to view financial data such as billing statements, past and current invoices, and payment histories.

 

IT Support

Even the most stable and monitored IT systems can develop problems that need to be addressed. All Covered can remotely access your organization’s IT systems and initiate remote support to address problems as they arise. When remote support isn’t enough, our engineers are available for onsite visits to assess problems and make repairs.

 

The All Covered Approach

IT Planning | Systems Reliability | User Support | Data Protection

The service provides regular management of systems and networks that will keep your PCs, servers and network up and running so you minimize downtime and maximize productivity. Any issues that emerge are responded to quickly. Your employees stay productive and your systems are protected, secure and available when you need them most.