500 D Street, South Charleston WV 25303 | Toll Free: 888-483-7440 | Phone: (304) 744-7440

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Hosted Voice Questionnaire

This questionnaire is intended to be used as one form of discovery for your phone needs. Please answer as many questions as possible. Some info may need to be gathered later. This questionnaire is only intended to be used as one form of discovery for your phone needs. A follow-up meeting will be required to verify additional info.

Your Contact Information

Name

Company

Phone

Address

Address 2

City/Town

State/Province

ZIP/Postal Code

1. How many locations do you have?

2. How many handsets do you have at each location

3. How many conference phones do you have at each location?

4. Do you currently have a VOIP phone system or phones?

Yes

a. If you hvae IP phones, what brand and model number are they?

b. If you have IP conference phones, what brand and model are they?

c. Are you planning to keep your current phones if possible?

Yes

5. How many simultaneous calls can you currently make or do you want to be able to make at each location?

6. Quantity of Direct Dial / DID Numbers at each location?

7. Quantity of Toll-Free / 1-800 Numbers at each location?

8. Quantity of Fax Lines at each location?

9. Do you require an auto attendant that allows callers to access a dial by name directory and allows music to be play while callers are on hold?

Yes

10. How many Receptionists do you have at each location?

a. Would you like receptionists to have a sidecar to allow them to see an extra 28 lines at one time?

11. Would you like any premium licenses to allow video/phone conferencing options?

Yes

12. Do you require paging through your phones?

Yes

13. Do you require paging through an overhead system using your phones?

Yes

14. Do you have PoE (Power over Ethernet) capable network switches?

Yes

a. PoE switches are recommended for IP phones. If you do not have PoE switches you will need to replace your network switches or purchase power bricks for all IP phones. We can supply either option if required

15. How long do you have left on your current phone contract?

Please list additional comments, feature requests or questions below:

Leave this field blank

500 D Street South Charleston 25303
Phone: 304-744-7440 | 888-483-7440

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Hosted Voice Questionnaire

500 D Street South Charleston 25303 Phone: 304-744-7440 | 888-483-7440

500 D Street South Charleston 25303
Phone: 304-744-7440 | 888-483-7440