Name
*
First Name
Last Name
Company
*
Phone
(###)
###
####
Email
*
How did you hear about us?
On Line
Printed Advertisement
word of Mouth
Sale Represientative
Address
Address 1
Address 2
City
State/Province
Zip/Postal Code
Country
1. How many locations do you have and what city and state are they located in?
2. How many phones do you have at each location?
2a. How many users require voicemail?
3. How many conference phones do you have at each location?
4. Do you currently have a VOIP phone system or IP phones?
-4a. Are you planning to keep your current phones if possible?
-4b. If you have IP phones, what brand and model are they?
-4c. If you have IP conference phones, what brand and model are they?
5. Quantity of Direct Dial / DID (Phone) Numbers at each location?
6. Quantity of Toll-Free / 1-800 Numbers at each location?
7. Do you want to transfer faxing to the new VOIP phone lines?
8. How many Receptionists do you have at each location?
9. How are incoming calls currently handled?
10. Would you like any premium licenses to allow video/phone conferencing options, or to allow users to have access to the Webex app and video conferencing system?
-10a. There are 2 available levels. The 1st level can support up to 100 users in a call or video conference with a limit of 40 minutes. The 2nd level can support up to 1000 users and has no time limit. If you want this feature, please list how many of each level.
11. Do you require paging through an overhead system using your phones?
12. Do you have an intercom or door lock release activated by your current phone system?
13. Do you have a network cable drop at each location where a phone is needed? Phones can share a network connection with a computer, so an additional connection is not required.
-13a. If you will be running additional network drops, does your current switch have enough open ports to support that?
14. If needed, how many wireless phones will you require?
15. Who is your Internet Service Provider?
-15a. If you know your bandwidth speeds, please list Up/Down speeds.
16. If you have a separate router/firewall, what is the make / model of it?
17. If you have wireless available in your office, is it provided by your Internet Service Providers’ equipment, your external router/firewall or separate wireless access point/s?
18. Do you need any wall mounts for your phones?
19. Do you have a security system or fire alarm tied to any phone numbers so they can call out if they go off?
-19a. What phone number are they connected to? (Sometimes these may be associated to a fax line number. We need to determine if you will need a new phone number to associate them with as we cannot move them to a VOIP phone system)
20. How long do you have left on your current phone contract?
Please list additional comments, feature requests or questions below:
